This Privacy Policy sets out how sz99 collects, uses, stores, shares and protects the personal information of every player who registers, deposits, or interacts with the sz99 platform. Your privacy is a serious matter to us — this document explains exactly what happens to your data from the moment you sign up.
Privacy at sz99 is not a checkbox exercise. These six principles are baked into every layer of how we handle Pakistani players' personal information.
Every connection between your browser or device and sz99 servers is protected by 256-bit SSL/TLS encryption. This includes your login session, deposit flows, withdrawal requests, and any personal data you submit through your account settings or KYC process.
sz99 does not sell, rent, or broker your personal data to third-party marketing companies, data aggregators, or advertising networks. Your information is used exclusively for operating the sz99 platform, fulfilling regulatory obligations, and improving your player experience.
sz99 only collects personal data that is genuinely necessary for account operation, KYC compliance, payment processing, and responsible gaming obligations. We do not collect data speculatively or maintain profiles beyond what our international gaming license requires us to hold.
sz99 operates under an international gaming license that mandates strict data protection standards. Our data handling practices are audited as part of our licensing obligations, giving every player in Karachi, Lahore, Islamabad and across Pakistan confidence that their data is managed to a regulated standard.
You have clear, actionable rights over your personal data held by sz99 — including the right to access it, correct it, restrict its processing, and request its deletion. We process all data rights requests within 30 calendar days and without any fee charged to the player.
Data collected through sz99's responsible gaming tools — including self-exclusion records, deposit limits, and session history — is treated with the highest level of confidentiality and is never used for marketing, profiling, or any purpose beyond protecting the player's wellbeing.
sz99 ("we", "us", "the Platform") operates the online betting and casino platform accessible at https://sz99.ws, serving players across Pakistan including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi and all other cities. This Privacy Policy applies to all personal data collected through your use of the sz99 website, any associated mobile applications, customer support channels, and any other touchpoints through which you interact with sz99.
sz99 is the data controller in respect of your personal information. We are committed to handling that information responsibly, transparently, and in accordance with the data protection obligations imposed by our international gaming license and applicable privacy standards. This Policy is designed to give you a complete, clear picture of what we do with your data — written in plain language, not buried in legal jargon.
This Privacy Policy should be read alongside the sz99 Terms & Conditions, which govern your overall use of the platform and are incorporated herein by reference.
sz99 collects several categories of personal data from players. The specific data points collected from you depend on how you interact with the platform and what stage of account verification you have reached. The table below summarises the main categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, photograph | Registration & KYC |
| Contact Data | Email address, Pakistani mobile number, residential address | Registration |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, deposit & withdrawal history, transaction PKR amounts | Deposits & Withdrawals |
| Gaming Activity Data | Bet history, game session logs, wagering amounts, win/loss records, live casino participation | Ongoing platform use |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation (country/city) | Every site visit |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | When you contact support |
| Responsible Gaming Data | Self-exclusion status, deposit limits set, cooling-off periods, session time preferences | When tools are activated |
| KYC Documents | Scanned CNIC, utility bill, bank statement, source of funds declaration | Verification stage |
sz99 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless strictly required by our regulatory obligations — for example, where a player voluntarily discloses a gambling disorder in the context of a self-exclusion request.
The majority of personal data sz99 holds is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or interact with any form or feature on the platform. This includes data submitted via the sz99 account registration flow, the cashier section, and any written communications you send to [email protected] or via live chat.
When you access sz99, our systems automatically collect certain technical data about your session. This includes your IP address, the device and browser you are using, the pages and games you access, the duration of your session, and clickstream data. This collection is necessary for platform security, fraud detection, and regulatory compliance — it cannot be disabled without impairing your ability to use the platform.
sz99 may receive data about you from third-party sources in limited circumstances, including:
sz99 uses your personal data only for legitimate, specified purposes. We do not use data for automated decision-making that produces legal or similarly significant effects on you without human review. Our purposes are:
sz99 does not sell your personal data. We share it only in the following limited circumstances, and always under appropriate contractual protections:
We share data with carefully selected third-party service providers who process data on our behalf under written data processing agreements. These include our game platform technology providers, KYC and identity verification vendors, payment processors, fraud detection services, and cloud infrastructure providers. All such providers are contractually prohibited from using your data for any purpose other than delivering the specific service they provide to sz99.
sz99 may disclose personal data to its international gaming licensing authority, financial intelligence units, law enforcement agencies, or courts of competent jurisdiction where such disclosure is required by law, court order, or regulatory direction. We will notify you of such disclosure where we are legally permitted to do so.
Where you activate a self-exclusion on sz99, your exclusion status may be shared with multi-operator responsible gaming databases to prevent you from circumventing your self-exclusion by registering with affiliated platforms. This sharing is conducted for your protection and in accordance with our responsible gaming obligations.
In the event of a merger, acquisition, or sale of all or a portion of sz99's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via your registered email address prior to your data becoming subject to a materially different privacy policy as a result of such a transfer.
sz99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by our regulatory or legal obligations. The key retention periods applicable to sz99 player data are:
When data is no longer required, sz99 securely destroys or permanently anonymises it so that it can no longer be associated with you as an individual.
sz99 implements a multi-layered security architecture to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our technical and organisational measures include:
As an sz99 player, you have the following rights in relation to your personal data. All requests should be submitted to [email protected] and will be acknowledged within 5 business days and fulfilled within 30 calendar days, free of charge:
Please note that some of these rights are not absolute and may be subject to exemptions where sz99 is required by law to retain or process data regardless of your request — for example, AML record-keeping obligations. Where an exemption applies, we will explain this clearly in our response to your request.
sz99 uses cookies and similar tracking technologies on its platform. These are small data files placed on your device that enable various platform functions. The categories of cookies we use are:
You may control non-essential cookie categories through your browser settings or the sz99 cookie preference centre. Disabling certain cookies may limit the functionality available to you on the platform.
sz99 operates a strict minimum age policy of 21 years across all its services. The platform is not directed at, and does not knowingly collect personal data from, any individual under the age of 21. Age verification is a mandatory step in the sz99 KYC process and must be completed before an account becomes fully active.
If sz99 becomes aware, at any point, that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, quarantine the data, and take steps to permanently delete it from our systems in accordance with our data retention policy, subject to any legal obligation to retain it for investigative purposes.
If you are a parent or guardian and believe that a minor in your care has registered an sz99 account, please contact us immediately at [email protected] so that we can take appropriate action without delay.
sz99 operates under an international gaming license and works with service providers whose infrastructure may be located outside Pakistan. Where your personal data is transferred to, or processed in, a country other than Pakistan, sz99 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.
These safeguards include contractual clauses in our agreements with third-party processors that impose data protection obligations equivalent to those applicable to sz99 under its licensing framework. By using the sz99 platform, you acknowledge that your data may be processed internationally as described in this section.
sz99 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform functionality. Where changes are material — meaning they significantly affect the way we process your personal data or the rights available to you — we will notify you via the email address registered on your sz99 account no fewer than 7 calendar days before the updated Policy takes effect.
For minor or administrative amendments (such as correcting typographical errors or adding clarifying language that does not change the substance of the Policy), updates will take effect upon publication on the sz99 platform. The effective date displayed at the top of this page always reflects the most current version. Your continued use of the platform following any update constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about the way sz99 handles your personal information, please get in touch using the following details:
sz99 aims to acknowledge all privacy-related requests within 5 business days and to resolve them fully within 30 calendar days of receiving all necessary information from you. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant authority under our international gaming license.
Internationally licensed, PKR-native, with JazzCash and EasyPaisa support — sz99 is Pakistan's most trusted online betting and casino platform. 21+ only. Please play responsibly.